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Refund & Cancelation Policy

Last Updated: October 23, 2026

Every order at Yakaa Bites is made fresh for you. Since you pay at pickup, here’s how changes, cancellations and order issues work.

1. Changing or Cancelling an Order

  • You can change or cancel your order at no cost before we start preparing it. Just message us on WhatsApp at +1 (832) 952-2202.

  • Once preparation has started, we can’t cancel or change the order, and we ask that you still pick it up and pay for it.

2. Missed Pickups
We hold orders for 1 hour after the confirmed pickup time. After that, the food is discarded for food safety reasons. If an order is missed, we may ask you to confirm by phone before we prepare your next one.

3. Missing or Incorrect Items
Please check your order at pickup. If something is missing or incorrect, let us know right away or within 1 hour of pickup through WhatsApp. We’ll prepare the correct item or refund that item.

4. Quality Concerns
If you’re not happy with a dish, contact us the same day on WhatsApp. We’ll make it right with a replacement or a refund at our discretion, and we may ask for a photo of the dish.

5. How Refunds Are Issued

  • Cash payments are refunded in cash at our location.

  • Card payments are refunded to the same card and usually take 3 to 5 business days to appear, depending on your bank.

6. Catering Orders
Changes, cancellations and deposits for catering orders, if any, are agreed with you when we confirm your catering quote.

7. Contact Us
Phone / WhatsApp: +1 (832) 952-2202
Email: yakaabites@gmail.com
Address: 12938 Cypress North Houston Rd, Cypress, TX 77429